Marketing your Practice & Patient Services by KD:Lewis Training

PSUK is delighted to invite you to the training seminar:

Marketing your Practice & Patient Services by KD: Lewis

This full day event will aim to cover how to market your practice and help you enhance the services that you currently provide to patients.

Practices need to become more competitive and actively maintain and grow lists, your relationship with your patients and the wider community will need to become a regular activity within the Practice. This course will show you how you can market your services and provide you with the tools and techniques to help manage these services to patients, without the need for a huge marketing budget and will also help you implement a simple strategy for the next 12 months. This course has been specifically developed with the Practice in mind.

PSUK Members free of charge
A charge of £25 + VAT for members will be charged in the event of non-attendance and failure to notify PSUK 24 hours in advance of the event

PSUK Non-Members £50 + VAT
The charge of £50 + VAT for members will be charged in the event of non-attendance and failure to notify PSUK 24 hours in advance of the event

08.45 Registration and refreshments

9.15 Introduction - Learn to understand the demographics and opportunities in the immediate and wider community

• Understand existing lists and their monetary value and opportunities over the next 12 months
• How to use existing networks to promote the practice
• Working with local media for free publicity

11.15 Coffee Break

11.45 Branding, logos, templates, notices

• Understand the visual impact of your practice
• Continuing free marketing & publicising services
• Measuring the effectiveness of marketing

12.45 Buffet Lunch

1.15 Patient Services Introduction

• Why we have to excel at the services we offer to patients and their expectations
• How to manage ever increasing expectations
• Understand the need to a consistent approach face to face and over the phone
• How to manage high volumes of enquiries

14.30 Coffee Break

• The importance of a Patient Participation group and tips on how to get started
• Setting standards for excellent patient satisfaction
• Hints and tips to instantly implement excellence in your practice

Discussion/Summary

There are currently no new dates for this event . To request this or any other training programme, please follow the link below.