Whether you've been a manager for decades or days, in order to be effective in your role, you first need to know what's expected of you, where your strengths and weaknesses are, and how far you can work on your areas for development.
Topics covered include:
- Introduction to Leadership and Management
- Communication
- Team Building
- Personal Efficiency and Time Management
- Coaching
- Customer Service
How is the course delivered?
All Buttercups courses are delivered by distance learning. This course benefits from a dedicated website where candidates with internet access can download the course support materials, along with additional support material.
How much does it cost?
Course is exclusive to PSUK.
£325 + VAT online only
Additional Course Access - £95+ VAT
(allows access for other managers within your practice, they will receive a separate enrolment password/log-in and certification).
Enrolment
Access your course 24 hours a day, get real tutor feedback on your work, easily follow your progress online and concentrate on the skills you want to improve most. Candidates can also talk to dedicated tutors 24/7.