The topic of communication is included on the agenda of most companies, and in most training courses.
Communication breakdown is the marriage counsellor’s favourite subject; parents speak of the communication gap
when discussing their teenage children; and companies blame poor communication for a lot of their problems!

Topics covered include:

The course is made up of six modules.

  • The importance of communication
  • Methods of communication
  • Listening and understanding
  • Non-verbal communication
  • Adapting your communication
  • Communication and Customer Service
     

What qualification is delivered?

Communication for Healthcare Professionals.

How is the course delivered?

All Buttercups courses are delivered by distance learning. This course benefits from a dedicated website where candidates with internet access can download the course support materials, along with additional support material.
 

How will this course benefit my practice?

If you want driven leaders who understand team dynamics, enrol your staff right away. Remember that no previous management qualifications are necessary. However, to complete the course candidates need a team to lead.
 

How much does it cost?

PSUK: 10% DISCOUNT
PSUK Price: £49.50 + VAT – online only 

Enrolment

To obtain an enrolment pack for this course please visit the Buttercups site at www.buttercups.co.uk.
 

Support

Access your course 24 hours a day, get real tutor feedback on your work, easily follow your progress online and concentrate on the skills you want to improve most. Candidates can also talk to dedicated tutors 24/7.